LIVRAISON GRATUITE POUR TOUTE COMMANDE SUPÉRIEURE À 15 £. ACHETEZ MAINTENANT !
Sur moi
xFaites connaissance avec Agatha Beetle™ !
Ma personnalité : Agréable
Thème de la fête : Animaux | Mon numéro d'identification : 1-431
Voici la force brute de la bande des Palm Pals, toujours prête à donner un coup de main (d'une patte ou six, voire d'une pince) à ses amis en cas de besoin. Qu'il s'agisse de déplacer des meubles lourds ou d'aider un ami à aménager un coin de pique-nique parfait, Agatha est là, un sourire aux lèvres et toujours prête à soutenir ses amis dans toutes leurs entreprises.
Agatha Beetle est un scarabée bleu en peluche, robuste et rayonnant. Ses pinces en peluche sont plus qu'adorables : elles symbolisent sa disponibilité et son envie d'aider. Avec un sourire éclatant et des yeux pétillants, elle dégage une aura amicale et dynamique.
J'adore être active et rendre service, et mes six pattes ne sont pas là que pour faire joli : elles me servent à soulever des charges lourdes et à faire de la musculation. La salle de sport, c'est mon havre de paix ; c'est un excellent moyen de me défouler, presque thérapeutique ! Je suis fière d'être la plus forte de mes amies, celle sur qui tout le monde compte pour les charges lourdes.
Meilleur ami :
Honu Tortue Marine™ : Avec son approche douce et décontractée de la vie, ma chère amie Honu Tortue Marine m'enseigne l'art de la relaxation et l'importance de prendre son temps. Ensemble, nous partageons des moments de tranquillité et quelques aventures, nous rappelant mutuellement que le voyage de la vie s'apprécie pleinement à notre propre rythme. Quand l'un de nous deux, nos amis à carapace, est en difficulté, l'autre est là pour lui prêter main-forte… ou même ses pinces !
Comment j'ai été créé :
- Mes dimensions sont d'environ 14 cm x 9 cm x 9 cm.
- Je suis confectionné avec des matériaux de haute qualité pour un toucher doux et moelleux.
- Je tiens parfaitement dans la paume de ta main !
- Procurez-vous toute la collection #palmpalsparty !
- Je propose des granulés de haricots adaptés à tous les âges afin de garantir leur qualité et leur stabilité.
Invitez Agatha Beetle™ à votre #palmpalsparty et laissez sa force et sa gaieté vous remonter le moral !
Expédition et retours
xSHIPPING AND DELIVERY OPTIONS
Domestic Shipping: We offer Standard Shipping with an estimated delivery time of 3-5 Working days.
Europe Shipping: We offer -
1. Standard Shipping at £7.50 and an estimated delivery time of 4-10 Working days.
2. Free standard shipping on orders over £100 and an estimated delivery time of 4-10 Working days.
When you place an order, we'll estimate shipping and delivery dates based on item availability and your chosen shipping options.
SHIPPING
We ship exclusively within the United Kingdom and Europe, excluding Russia, Ukraine, Lithuania, Latvia, Belarus, Estonia, Cyprus, Türkiye and Iceland.
PROCESSING TIME
We know you're eager to receive your parcel. That's why we strive to process your orders within 3-5 working days, excluding weekends and public holidays. As soon as your item is handed over to the delivery carrier, we'll provide you with a tracking number to keep you in the loop.
Please note that if you wish to cancel your order, you must contact us within 2 hours of placing the order. Orders cancelled within this timeframe will be refunded in full. However, any cancellation requests received after the 2-hour window will be processed and shipped. Once shipped, the order cannot be cancelled.
CANCELLATIONS
Once an order is submitted, our swift processing begins. Unfortunately, this means that orders cannot be cancelled after the 2-hour window. If you have any questions or concerns about your order, please don't hesitate to contact us, and we'll be happy to assist you.
Please note that for clearance items, all sales are final unless the item arrives damaged. Customers are responsible for contacting us for return information. We will not provide return labels, and any shipping costs incurred for returns will not be refunded.
DELAYED ORDERS
In the rare event of processing delays, you'll have the option to cancel your order for a full refund. It's important to note that shipping provider delays are beyond our control and don't fall under our liability. If you encounter delays, please contact the shipping carrier first to inquire about your item's status.
DAMAGED ORDERS
Your satisfaction is our priority, so if you receive an order with obvious shipping damage, please refuse delivery. In case you discover shipping damages after accepting the delivery, contact us immediately. Remember to save all packaging materials and paperwork for your order, as disposing of them or attempting to return merchandise without prior contact may affect your return credit. We appreciate your cooperation in following the proper steps to address any shipping damage.
RETURNS POLICY
You can return most new, unopened items within 30 days of delivery for a full refund. If the return is a result of our error, such as receiving an incorrect or defective item, we will also cover the return shipping costs.
Refund processing typically takes about four weeks, including the transit time for us to receive your return (5 to 10 working days), our processing time (3 to 5 working days), and your bank's processing time (5 to 10 working days).
To initiate a return, email us at esho@auroraworld.co.uk.
CLEARANCE RETURN POLICY
Our clearance items are offered at deeply discounted prices and are sold on a final sale basis. This means that all clearance items are non-returnable and non-refundable unless they arrive damaged.
If a clearance item arrives damaged, please contact our customer service team within 5 days of receiving your order to report the issue and initiate the return process. To be eligible for a return due to damage, the item must retain all original tags, packaging, and labels and be in the same condition as when it was received.
Once your return request is approved, we will provide you with instructions on how to return the item to us. Upon receiving the returned item, our team will inspect it to verify the damage and process your refund or exchange accordingly.
CONTACT
If you have any questions or need clarification regarding our shipping policy, feel free to reach out to us via email at eshop@auroraworld.co.uk.
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