LIVRAISON GRATUITE POUR TOUTE COMMANDE SUPÉRIEURE À 15 £. ACHETEZ MAINTENANT !
Sur moi
xDécouvrez Crisp Red Apple™ !
Ma personnalité : Fraîche
Thème de la soirée : Envies | Mon numéro d'identification : 1-271
Passant des heures sur les réseaux sociaux, Crisp se doit d'être au courant des dernières tendances. Être influenceur, c'est du sérieux pour lui ! Crisp consacre tout son temps libre à apprendre des techniques de montage pour que chaque nouveau contenu ait un impact réel. Il s'efforce également de promouvoir chaque Palm Pal de manière originale, afin que chacun puisse lui aussi briller.
Pomme Rouge Croquante est une peluche d'un rouge éclatant, au visage simple et joyeux. Elle possède de grands yeux ronds, un petit sourire et des joues roses. Une feuille verte orne sa tête, ajoutant une touche de nature à son design.
Comme on dit, les chiens ne font pas des chats, et c'est mon cas aussi ! J'adore créer du contenu près de mon arbre préféré dans le parc avec mes meilleurs amis, en veillant toujours à ce que nos points de vue soient originaux et divertissants !
Meilleur ami :
Jus de pomme Sippy™ : Crisp est un gourou des médias sociaux, et grâce à l'esprit jeune que Sippy apporte à ses publications, tous les Palm Pals suivent sa page et aiment chaque vidéo !
Comment j'ai été créé :
- Mes dimensions sont d'environ 10 x 12,5 x 10 cm.
- Je suis confectionné avec des matériaux de haute qualité pour un toucher doux et moelleux.
- Je tiens dans la paume de votre main !
- Procurez-vous toute la collection #palmpalsparty !
- Je propose des granulés de haricots adaptés à tous les âges afin de garantir leur qualité et leur stabilité.
Restez au frais et ajoutez Croquant Pomme Rouge à votre collection de peluches Palm Pals !
Expédition et retours
xSHIPPING AND DELIVERY OPTIONS
Domestic Shipping: We offer Standard Shipping with an estimated delivery time of 3-5 Working days.
Europe Shipping: We offer -
1. Standard Shipping at £7.50 and an estimated delivery time of 4-10 Working days.
2. Free standard shipping on orders over £100 and an estimated delivery time of 4-10 Working days.
When you place an order, we'll estimate shipping and delivery dates based on item availability and your chosen shipping options.
SHIPPING
We ship exclusively within the United Kingdom and Europe, excluding Russia, Ukraine, Lithuania, Latvia, Belarus, Estonia, Cyprus, Türkiye and Iceland.
PROCESSING TIME
We know you're eager to receive your parcel. That's why we strive to process your orders within 3-5 working days, excluding weekends and public holidays. As soon as your item is handed over to the delivery carrier, we'll provide you with a tracking number to keep you in the loop.
Please note that if you wish to cancel your order, you must contact us within 2 hours of placing the order. Orders cancelled within this timeframe will be refunded in full. However, any cancellation requests received after the 2-hour window will be processed and shipped. Once shipped, the order cannot be cancelled.
CANCELLATIONS
Once an order is submitted, our swift processing begins. Unfortunately, this means that orders cannot be cancelled after the 2-hour window. If you have any questions or concerns about your order, please don't hesitate to contact us, and we'll be happy to assist you.
Please note that for clearance items, all sales are final unless the item arrives damaged. Customers are responsible for contacting us for return information. We will not provide return labels, and any shipping costs incurred for returns will not be refunded.
DELAYED ORDERS
In the rare event of processing delays, you'll have the option to cancel your order for a full refund. It's important to note that shipping provider delays are beyond our control and don't fall under our liability. If you encounter delays, please contact the shipping carrier first to inquire about your item's status.
DAMAGED ORDERS
Your satisfaction is our priority, so if you receive an order with obvious shipping damage, please refuse delivery. In case you discover shipping damages after accepting the delivery, contact us immediately. Remember to save all packaging materials and paperwork for your order, as disposing of them or attempting to return merchandise without prior contact may affect your return credit. We appreciate your cooperation in following the proper steps to address any shipping damage.
RETURNS POLICY
You can return most new, unopened items within 30 days of delivery for a full refund. If the return is a result of our error, such as receiving an incorrect or defective item, we will also cover the return shipping costs.
Refund processing typically takes about four weeks, including the transit time for us to receive your return (5 to 10 working days), our processing time (3 to 5 working days), and your bank's processing time (5 to 10 working days).
To initiate a return, email us at esho@auroraworld.co.uk.
CLEARANCE RETURN POLICY
Our clearance items are offered at deeply discounted prices and are sold on a final sale basis. This means that all clearance items are non-returnable and non-refundable unless they arrive damaged.
If a clearance item arrives damaged, please contact our customer service team within 5 days of receiving your order to report the issue and initiate the return process. To be eligible for a return due to damage, the item must retain all original tags, packaging, and labels and be in the same condition as when it was received.
Once your return request is approved, we will provide you with instructions on how to return the item to us. Upon receiving the returned item, our team will inspect it to verify the damage and process your refund or exchange accordingly.
CONTACT
If you have any questions or need clarification regarding our shipping policy, feel free to reach out to us via email at eshop@auroraworld.co.uk.
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